Networking: E-mail is the 'new telephone'
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Technorati force common man into nonverbal communications.
Ten years ago Mark J. Grossman's office was alive with the sound of ringing phones and chatter from account executives placing sales calls. "The prevailing sound today is 'click, click, click,'" said Grossman, who heads Grossman Strategies in Bohemia, N.Y. By Gene Koprowski